Explaining knowledge intensive firms’ performance through internal factors: evidence from an IT consulting firm

Asmaa Abid-Baudin (1, 2)

1 CREGO - Centre de Recherche en Gestion des Organisations
2 Université Hassan 1er [Settat]

Our research contributes to knowledge-intensive firms research streams. We propose an explanation of their performance based on organizational design theory and the resource-based view. Through a case study on an IT consulting firm in France, we examined the impact of a coherent organizational architecture and a cognitive asset on the performance of the firm. The results show a complementarity between a coherent organizational design and a meticulously formed and maintained human resources asset to explain the performance of an IT consulting firm.

Mots clés: Knowledge intensive firms; Organizational performance; Organizational design theory; Resource-based view; IT consulting firm

Domaines: Gestion et management

Asmaa Abid-Baudin. Explaining knowledge intensive firms’ performance through internal factors: evidence from an IT consulting firm. European Conference on Knowledge Management, 2022, 23 (2), pp.1296-1303. ⟨10.34190/eckm.23.2.746⟩. ⟨hal-03851286⟩